These Terms of Service ("Terms") are a legally binding contract between you ("you", “your”, “user”) and Vela Digital Ltd. ("Vela," "we," "our," or "us"), a company incorporated in British Columbia, Canada. Together with our Privacy Notice, these Terms govern your access to and use of https://veladate.app (our "Website"), the Vela mobile application available on iOS and Android (the "App"), and all related software, content, features, and services (collectively, the "Services").
Please read these Terms carefully before using the Services. By creating an account or using the Services in any way, you accept and agree to be bound by these Terms and our Privacy Notice. If you do not agree, you must not access or use the Services.
IMPORTANT NOTICE: SECTIONS 21 AND 22 OF THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. THESE PROVISIONS AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY. DIFFERENT DISPUTE RESOLUTION PROVISIONS MAY APPLY DEPENDING ON YOUR JURISDICTION.
Vela is a mobile dating and community application designed exclusively for adults living with sexually transmitted infections (STIs), STDs, and related chronic health conditions. The Services enable users to create profiles, connect with potential matches, communicate through encrypted messaging, and voluntarily share their health status with individual matches they trust.
Vela is not a healthcare provider, medical service, or HIPAA-covered entity. Nothing in the Services constitutes medical advice, diagnosis, or treatment. Health information entered into the Services is entirely self-reported and unverified by Vela. Vela does not validate, confirm, or certify any user's stated health status.
The Services are strictly for users aged 18 and older. By creating an account or using the Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract. You also represent that your use of the Services does not violate any applicable law.
The age range selector within the Services enforces a minimum of 18 years on both ends of any preference filter. You may not configure the Services to surface or contact users who may be under 18. Vela will immediately terminate any account determined to belong to a user under 18 and permanently delete all associated data.
If you become aware that a user under the age of 18 is accessing the Services, please report this to support@veladate.app immediately.
We may revise these Terms from time to time by posting an updated version on the Website and App. We will make reasonable efforts to notify you of material changes by posting the updated Terms on the Website and through in-App notification before they take effect. The "Last Modified" date at the top of these Terms indicates when they were most recently updated.
Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Services and delete your account. Any material changes to the Limitation of Liability or Dispute Resolution provisions will require your affirmative acceptance before they apply to you.
To use the Services, you must register for a Vela account ("Account"). You will be asked to provide an email address and optionally a phone number. Vela uses a password less authentication system — you log in by entering your email address and verifying your identity using a one-time passcode (OTP) sent to your email. We do not store passwords.
You represent and warrant that all information you provide when registering for and maintaining your Account is accurate, current, and complete. You agree to update your information promptly if it changes. If Vela has reasonable grounds to believe your information is false, inaccurate, or incomplete, we may suspend or terminate your Account.
You are responsible for maintaining the security of your Account and for all activity that occurs under it. You agree not to share your login credentials or OTP codes with any other person, and not to permit others to access the Services using your Account. You must notify Vela immediately at support@veladate.app. If you become aware of any unauthorized access to your Account.
You may create only one Account. Creating multiple accounts to circumvent a suspension or ban, to gain an unfair advantage, or for deceptive purposes is prohibited and will result in permanent termination of all associated accounts. Vela reserves the right to take all action permissible under applicable law with respect to account violations.
Your Account is personal to you and may not be transferred, sold, or assigned to any other person. Account sharing is prohibited.
To protect the Vela community, face verification is required to create an Account. The face verification system confirms that a real, live human is present. The verification process does not identify you or create any persistent facial record. Verification photos are deleted immediately after verification passes. See Section 9 and our Privacy Notice for full details.
"User Content" means any information, text, photos, videos, or other content that you upload, post, transmit, or otherwise make available through the Services, including your profile, messages, and any other materials you share with other users or with Vela.
You are solely responsible for your User Content. You represent and warrant that: (i) you own or have all necessary rights to your User Content and to grant the license below; (ii) your User Content does not infringe any third-party intellectual property, privacy, or other rights; (iii) your User Content complies with these Terms and all applicable laws; and (iv) your User Content is accurate and does not contain false or misleading information.
By submitting User Content through the Services, you grant Vela a non-exclusive, worldwide, royalty-free, sublicensable license to use, store, reproduce, modify (for technical purposes such as formatting), and display your User Content solely to operate, provide, and improve the Services. This license terminates when you delete your Account, except to the extent your User Content has already been shared with other users or where retention is required by applicable law. The license granted in this section does not apply to your health condition data. Health condition data is governed exclusively by Section 7 and our Privacy Notice, and is not licensed to Vela for any purpose beyond the zero-knowledge storage and peer-to-peer sharing described therein.
Vela does not use your User Content to train AI models. See Section 11 for more information.
You agree that your User Content will not:
Vela is not obligated to back up your User Content. You are solely responsible for maintaining your own backup copies of any User Content you wish to preserve.
Vela uses automated AI tools to scan photos for violations of these Terms and our Community Standards. Vela reserves the right to remove or restrict any User Content at any time, for any reason, in its sole discretion, without notice or liability. Any account action taken on the basis of a content moderation flag is reviewed by a human member of the Vela team before being implemented. See Section 11 for more information.
Because Vela is built around sensitive health information, we have established specific rules governing health condition data that go beyond standard user content provisions.
Health conditions you enter into the Services are encrypted on your device before being transmitted to Vela's servers. We store only encrypted ciphertext. Vela cannot read your health conditions, and neither can our staff. This zero-knowledge architecture means your health information remains private unless and until you choose to share it with a specific match. See our Privacy Notice for technical details.
Entering your health conditions is entirely optional. You are never required to disclose your health status to use the Services. Sharing your health status with a match is a separate, voluntary action that requires your explicit confirmation each time. You are never required to share your health status with any user.
All health condition information on Vela is entirely self-reported by users. Vela does not verify, validate, certify, or confirm any user's stated health status. You should not rely on another user's stated health status as a substitute for your own health decisions, medical advice, or safe sexual practices.
Vela does not use your health condition data for matching, profiling, advertising, analytics, or any purpose other than displaying it to you and, if you choose, to a specific match you have selected. Health condition data is never transmitted to any third-party service in readable form.
If another user shares their health status with you, you receive that information in strictest confidence. You agree:
Vela reserves the right but is not obligated to pursue all available legal remedies against users who violate this section. Nothing in this Terms creates any obligation on Vela to take legal action on behalf of any user.
The Services include a feature that allows you to voluntarily share your health status with a specific match. This section governs that feature.
When you choose to share your health status with a match: (i) your device decrypts your conditions locally and presents them to you for review; (ii) you must explicitly confirm the share; (iii) the information is re-encrypted on your device using public-key encryption before transmission — only the recipient's device, holding the matching private key in hardware-backed secure storage, can decrypt the share; and (iv) Vela's servers store the encrypted share but hold no key to read it. Vela cannot read voluntarily shared health conditions.
Before a recipient can view a shared health status, they must affirmatively consent to the confidentiality terms presented to them in the Services. Recipients agree not to share, screenshot, or disclose the information. The recipient's consent is recorded with a timestamp.
You can revoke a recipient's access to your health status at any time through the Services. Revocation is immediate. If you re-grant access after revoking it, the recipient must re-consent before viewing.
While Vela enforces confidentiality obligations on recipients through these Terms and implements technical controls to protect shared information, Vela cannot guarantee that a recipient will not violate their obligations. Vela strongly encourages you to exercise judgment about when and with whom you choose to share your health status.
Vela requires face verification during account creation to prevent bots, fake profiles, and impersonators from accessing a platform where members share sensitive health information.
The verification system performs liveness detection: it confirms that a real, live human is present at the device. It does not identify you, does not match you against any database, and does not generate any facial profile, faceprint, or biometric template. We do not believe the photos constitute biometric data or biometric identifiers under applicable law, because our system does not use them to identify you and does not generate any identifier capable of doing so. However, some jurisdictions define biometric data broadly, and in some places these photos may be considered biometric data. Out of an abundance of caution, and to ensure full compliance in every jurisdiction, we treat these photos as biometric data under all applicable laws.
Verification photos are permanently deleted immediately after verification passes. An automated process permanently deletes any photos not otherwise deleted within 60 minutes of collection. If manual review is required for a failed verification, photos are retained for a maximum of 7 days, then permanently deleted. No facial geometry templates, biometric vectors, or persistent biometric identifiers are created or retained at any point.
Vela does not sell, lease, trade, or otherwise profit from biometric data. Verification photos are never transmitted to any facial recognition database, biometric identification service, data broker, or advertising platform.
Verification photos are processed by an AI liveness detection service. The identity of this service provider is disclosed in the biometric consent screen presented to you before verification begins. By completing verification, you consent to the transmission of your photos to that provider for liveness processing. The provider does not use your photos for AI training. See our Privacy Notice for full details.
Vela is a community built on dignity, mutual respect, and the shared experience of living with stigmatized health conditions. All users are expected to treat each other with kindness and respect. The following conduct is prohibited:
If you experience or observe conduct that violates these Community Standards, please report it immediately using the in-app reporting feature or by emailing support@veladate.app. Vela will investigate all reports and take appropriate action, which may include content removal, account suspension, or referral to law enforcement. Vela endeavors to respond to safety reports promptly.
Vela uses AI technology in three limited ways: (i) liveness detection during face verification; (ii) content moderation to identify violations of these Terms and Community Standards; and (iii) AI avatar generation for users who opt into that premium feature. This section governs our AI practices.
We do not use your Personal Information, User Content, messages, health conditions, or any other data to train, build, fine-tune, or improve any AI model, whether operated by Vela or any third party. Your data is used only to provide the Services to you.
Our AI service providers are contractually required to process your information only for the specific purpose for which it is shared — liveness detection, content moderation, or avatar generation — and are prohibited from using it for any other purpose, including AI training.
AI is used to flag potential violations of these Terms and Community Standards. AI does not terminate, suspend, or take any account action without human review. All account actions taken on the basis of content moderation are reviewed by a human member of the Vela team before being implemented.
Your health condition data is encrypted on your device before reaching our servers. No AI system operated by Vela or any third party ever has access to your health condition data in readable form.
The AI avatar generation feature is a premium opt-in feature that generates stylized profile images from photos you submit. Submitting a photo for avatar generation constitutes your consent to that photo being processed by our AI image generation service provider for that purpose. Photos submitted for avatar generation are temporarily processed and are not retained beyond what is necessary to generate your avatar. Our service provider does not use submitted photos for AI training.
AI-generated content, including avatars, may not accurately represent you. You are responsible for ensuring that any content you use on your profile is accurate. Vela makes no warranty as to the accuracy, quality, or fitness for purpose of AI-generated content.
Vela offers both free and paid subscription tiers. Paid subscriptions unlock additional features. Current subscription plans, pricing, and features are described in the App and may change from time to time. We will provide reasonable notice of material pricing changes.
Subscription fees are processed by our third-party payment processor. By providing payment information, you authorize us (through our payment processor) to charge you the applicable subscription fee on a recurring basis until you cancel. You are responsible for all charges incurred under your Account, including applicable taxes.
Paid subscriptions renew automatically at the end of each billing period unless cancelled. You may cancel your subscription at any time through the App Settings or through the relevant app store (Apple App Store or Google Play). Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of the period for which you have paid.
California subscribers: You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. If you subscribed through the Apple App Store, refunds are handled by Apple at https://getsupport.apple.com.
All subscription fees are non-refundable except as required by applicable law.
If your Account is terminated by Vela for a violation of these Terms, you will not receive a refund of any subscription fees paid. If your Account is terminated by Vela for reasons unrelated to a Terms violation, you will receive a pro-rata refund of any prepaid subscription fees. Users who believe their Account has been terminated in error may contact legal@veladate.app within 30 days of termination to request a review.
Vela may offer free features or trial periods at its discretion. Free features may be modified, restricted, or discontinued at any time without notice.
The Services and all content, features, and functionality provided by Vela (including the App, Website, software, text, displays, images, video, audio, design, and arrangement thereof) are owned by Vela, its licensors, or other providers and are protected by Canadian, US, and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Vela grants you a personal, non-commercial, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services as permitted by these Terms, for so long as your Account is active and in good standing. You must not: copy, reproduce, modify, create derivative works from, distribute, publicly display, or commercially exploit any part of the Services; reverse engineer or decompile any part of the Services; use the Services' content to train AI models; remove any proprietary notices; or use the Vela name, logo, or trademarks without our prior written consent.
The Services may contain links to third-party websites or services. Such links do not constitute an endorsement or sponsorship by Vela. We have no control over third-party content and are not responsible for the accuracy, availability, or privacy practices of any third-party site. Your use of third-party sites is at your own risk and governed by those sites' own terms and policies.
Vela does not display third-party advertisements in the App. Vela does not share your personal information with advertising partners.
Your use of the Services involves the collection, use, and disclosure of your personal information as described in our Privacy Notice, available at https://veladate.app/privacy. The Privacy Notice is incorporated into these Terms by reference. By using the Services, you acknowledge that you have read and understood our Privacy Notice and agree to the practices described therein.
For Washington state residents, a separate Consumer Health Data Privacy Policy is available at https://veladate.app/health-data-privacy.
WE PROVIDE THE SERVICES "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT: (I) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (II) ANY INFORMATION OR CONTENT OBTAINED THROUGH THE SERVICES WILL BE ACCURATE OR RELIABLE; (III) ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR (IV) THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
VELA DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY USER-PROVIDED HEALTH CONDITION INFORMATION. HEALTH CONDITIONS DISPLAYED ON THE SERVICES ARE SELF-REPORTED BY USERS AND HAVE NOT BEEN VERIFIED BY VELA.
SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE FOREGOING DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL VELA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH: (I) YOUR USE OF OR INABILITY TO USE THE SERVICES; (II) ANY USER CONTENT OR CONDUCT OF ANY USER; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR ACCOUNT OR TRANSMISSIONS; (IV) THE DISCLOSURE OF YOUR HEALTH STATUS BY ANOTHER USER IN VIOLATION OF THESE TERMS; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL VELA BE LIABLE FOR DAMAGES ARISING FROM ONE USER'S MISREPRESENTATION OF THEIR HEALTH STATUS TO ANOTHER USER. VELA DOES NOT VERIFY, VALIDATE, OR CERTIFY ANY USER'S STATED HEALTH CONDITIONS.
IN NO EVENT WILL VELA'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID VELA IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (B) CAD $100.
SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
You agree that any claim arising out of or related to the Services must be commenced within one (1) year after the cause of action accrues, or within the minimum period required by applicable law if longer. After this period, such claim is permanently barred.
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Vela and its directors, officers, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (i) your use of or access to the Services; (ii) your User Content; (iii) your violation of these Terms; (iv) your violation of any third-party right, including any intellectual property, privacy, or other right; (v) your disclosure of another user's health status in violation of Section 7; or (vi) any harm caused to another person through your use of the Services.
You may terminate these Terms at any time by deleting your Account from the App Settings and discontinuing your use of the Services. Account deletion is immediate and permanent. See our Privacy Notice for details on what happens to your data upon deletion.
Vela may suspend or permanently terminate your Account, with or without notice and with or without refund, at any time and for any reason, including but not limited to: (i) any violation of these Terms or our Community Standards; (ii) conduct that Vela believes poses a risk to other users, third parties, or Vela; (iii) requests by law enforcement or other government authorities; (iv) extended inactivity; or (v) discontinuation of the Services.
Specific conduct that will result in immediate permanent termination without notice or refund includes: unauthorized disclosure of another user's health status; sexual exploitation or abuse of any kind; possession or distribution of child sexual abuse material (CSAM); and creation of fake profiles or ban evasion.
Upon termination, your license to use the Services immediately ends. Sections 6(B), 7, 13, 16, 17, 18, 21, and 22 survive termination of these Terms.
Vela respects intellectual property rights and will respond to clear notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act ("DMCA"). If you believe that your copyrighted work has been reproduced on the Services in a way that constitutes copyright infringement, please send a notice to legal@veladate.app containing the following information:
Vela's DMCA contact is: legal@veladate.app. Please note that the DMCA Notice-and-Notice regime under the Canadian Copyright Act may also apply to Canadian users.
PLEASE READ THIS SECTION CAREFULLY. IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. IF YOU LIVE IN CANADA, SEE SECTION 21(F). IF YOU LIVE IN THE EU OR UK, SEE SECTION 21(G).
Most disputes can be resolved informally. Before initiating any formal dispute process, you agree to contact Vela at legal@veladate.app with a written description of your dispute, the relief you are seeking, and your contact information. You and Vela will attempt in good faith to resolve the dispute within 60 days. This informal resolution requirement is a prerequisite to any arbitration or court proceeding.
If informal resolution fails and you are located in the United States, you and Vela agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services through binding individual arbitration before the American Arbitration Association ("AAA") under the AAA Consumer Arbitration Rules and the Federal Arbitration Act ("FAA"), rather than in court. The arbitrator's decision will be final and binding, subject to limited review under the FAA.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND VELA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR AWARD RELIEF TO OR AGAINST ANYONE WHO IS NOT A PARTY.
To initiate arbitration, submit a Demand for Arbitration to the AAA (available at adr.org) and send a copy to legal@veladate.app. The arbitration will be conducted by a single neutral arbitrator. For claims of $25,000 or less, the hearing will be telephonic or by videoconference unless the arbitrator finds good cause for an in-person hearing, which will take place in your county of residence. The arbitrator may award the same individual remedies as a court, including declaratory or injunctive relief limited to your individual claim.
You have the right to opt out of this arbitration provision by sending a signed, written notice to legal@veladate.app within 30 days of the date you first accepted these Terms. Your notice must include your name, Account email address, and a clear statement that you are opting out of arbitration. If you opt out, Vela will also not be bound by the arbitration provision with respect to your claims.
If you are located in Canada, any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration administered by the British Columbia International Arbitration Centre ("BCIAC") under its applicable Consumer Arbitration Rules, or, if the BCIAC rules do not apply, by a single arbitrator agreed upon by the parties, applying the laws of British Columbia. The arbitration will be conducted in English in Vancouver, British Columbia, unless the parties agree otherwise. Nothing in this provision prevents either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm. The mandatory arbitration provision does not apply to the extent prohibited by applicable Canadian consumer protection legislation.
If you are located in the European Union or United Kingdom, the binding arbitration and class action waiver provisions in Sections 21(B) and 21(C) do not apply to you. You retain the right to bring claims in the courts of your country of residence and to access any applicable consumer protection rights and alternative dispute resolution mechanisms available under EU or UK law.
Notwithstanding the above, either party may bring an individual claim in small claims court (in the US) or equivalent small claims jurisdiction (in Canada), so long as the claim meets that court's requirements and remains an individual action.
The arbitration requirement does not apply to: (i) claims for emergency injunctive relief to prevent imminent harm; (ii) disputes solely concerning the enforcement or validity of intellectual property rights; or (iii) disputes where arbitration is prohibited by applicable law.
These Terms and any dispute arising out of or relating to them or the Services will be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws principles.
For any dispute not subject to arbitration under Section 21, you agree to submit to the exclusive personal jurisdiction of the courts located in Vancouver, British Columbia, Canada, except that: (i) US users may alternatively submit to federal or state courts located in California; and (ii) EU and UK users may bring claims in the courts of their country of residence in accordance with applicable law.
Notwithstanding the foregoing, Vela may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or stop infringement of its intellectual property rights or to prevent imminent harm to its users.
These Terms, together with our Privacy Notice and any other policies incorporated herein by reference, constitute the entire agreement between you and Vela regarding the Services and supersede all prior and contemporaneous agreements, understandings, and representations relating to the subject matter hereof.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid, illegal, or unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
No failure or delay by Vela to exercise any right or remedy under these Terms will constitute a waiver of that right or remedy. A waiver of any term or condition does not constitute a continuing waiver of that or any other term or condition.
You may not assign, transfer, or sublicense these Terms or any rights or obligations under them without Vela's prior written consent. Any attempted assignment without consent is void. Vela may freely assign these Terms without your consent, including in connection with a merger, acquisition, or sale of assets.
Provisions of these Terms that by their nature should survive termination will survive, including: Section 6(B) (license to Vela), Section 7 (health condition data rules), Section 13 (intellectual property), Section 16 (warranty disclaimer), Section 17 (limitation of liability), Section 18 (indemnification), Section 21 (dispute resolution), and Section 22 (governing law).
You consent to receive communications from Vela electronically, including by email, in-app notification, or through the Website. Electronic communications satisfy any legal requirement that such communications be in writing.
The Services are hosted in the United States. Vela makes no representation that the Services are available or appropriate in all locations. If you access the Services from outside Canada or the United States, you do so on your own initiative and are responsible for compliance with local laws. You represent that you are not located in a jurisdiction subject to US or Canadian sanctions, and that you are not on any US or Canadian denied persons or prohibited party list.
Vela is not a medical service. Nothing in the Services or these Terms constitutes medical advice, diagnosis, treatment, or a substitute for professional medical advice. Always seek the advice of a qualified healthcare provider with any questions you have regarding a medical condition or your sexual health.
If you have questions about these Terms, please contact us: